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Support Services

Imagine... a local partner with the excellence to ensure your business communication system perfectly fits the unique and ever -changing needs of your organization... and with the care and integrity to guarantee that your technology is implemented and supported without hassle or headaches.

ECI is a leader in providing support services for your telecommunications system. For the past 15 years, ECI has partnered with owners and senior managers within small and large businesses who look to ECI to support the latest business communication technologies including traditional and IP telephone systems, Call Centre systems and wireless solutions.

Support Services Packages

ECI Support Services are designed to fit the unique needs of your organization. Contracted Support Services clients have the benefit of a guaranteed service response time, free access to the ECI HelpDesk, free minor remote software changes as well as options for extended hardware coverage and Software Assurance for your system. Select one of the links below to learn more.

Contracted Support Services

Non-Contracted Services