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Voice Solutions

ECI offers a complete range of voice servers (telephone systems) for businesses ranging from 10 to 1000 users located in one site or distributed over 2, 3 or multiple locations.

The telephone system consists of a dedicated core server that used to be called a "Key System" or a "PBX" and contains a CPU, power supplies, software and applications that can be customized to suit your organizations immediate and longer-term business needs.

The telephones for these systems can be connected over traditional telephone system wiring, over a suitably-configured LAN (Local Area Network) or a combination of both.  Applications such as Voice Messaging, Contact Centres, Mobility, Management Control and Reporting, Remote Workers and Networking, Paging, Conferencing and a host of other important business tools are configured by ECI experts based on your requirements that we determine through our detailed needs analysis and our industry-leading "Works For You Guarantee"™ implementation.

Select the NEC voice server suited to your size or applications needs.
Small to Mid Sized Business
   
Large or Enterprise
   
NEC SV8100 Phone System
        NEC SV8300 Phone System   
  • 10 to 100 phone users
  • Single locations but may include branch offices or remote workers
  • Entry level but scalable applications for:
    • Voice Messaging
    • Call Center
    • Microsoft Integration
    • Unified Communications
    • Mobility
    • Basic change management and Reporting
   
  • 50 to 1000 phone users
  • Larger single location or enterprise deployment
  • Complete range of modular applications:
    • Messaging and Unified Communications
    • Enterprise Networking
    • Multi-media Contact Center
    • IVR and Custom Applications
    • Mobility
    • Reporting
   

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