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Posts Tagged ‘NEC’:


UC Desktop 6.0 Released

ECI is pleased to announce the release of UC Desktop Suite 6.0, which is supported with the UNIVERGE SV8100 R8 release.      UC Desktop 6.0 continues to maximize the business benefit of investing in the UC Desktop Suite by truly bridging the gap between the telephone and the PC. Its simple interface means that, with

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SV8100 R7 Frequently Asked Questions

Published by in on January 25th, 2013

What are the new features of R7?New features of R7 include: Instant Messenger (IM): Communicate in real-time without intrusive phone calls or using public domain IM software for business needs   InMail Integration: Creates a visual representation of your voicemail box that can be quickly managed from your desktop.   Enhanced Call Park: Provides an

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SV8100 R8 Frequently Asked Questions

Published by in on January 25th, 2013

What are the new features of R8? R8 includes all of the features of R7 and introduces: Centralized Management: Allows IT staff to monitor connection statistics, station trunk usage and more – all from a central location, reducing overhead and increasing productivity.   VM8000 InMail: Allows voicemail boxes to be configured to create a preset time to

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SV8300 R8 Frequently Asked Questions

Published by in on January 25th, 2013

What are the new features of R8? R8 introduces the following new features: Dual CPU Expansion: Expands Dual CPU (Back-up CPU) to Units 2, 3 and 4   External Music on Hold (MOH) for DT700: Station to station DT700 IP calls can receive external system-wide MOH when placed on hold. Provides easy implementation for MOH

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ECI Video Library

Published by in on August 15th, 2012

Welcome to the ECI Video Library. This page contains links to useful video content created by our channel partners. It currently features videos from ECI, as well as our channel partners: TriVium, Ruckus, ShoreTel and NEC. Links to new videos will be added over time as they become available. All of these videos and more are

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Adapting Customer Service to Changing Expectations

Customer satisfaction is a primary goal for any successful business, but keeping customers happy – truly happy – is a lot harder than including the obligatory mention of ‘customer focus’ in your mission statement. In an age when customers have a broad choice of products, earning a customer’s loyalty has never been so challenging. Expectations

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System Updates

Published by in on October 4th, 2011

SV8300 Release 8  January 17, 2013. NEC has announced the release of SV8300 R8 software effective immediately and introduces powerful new capabilities on the popular SV8300 platform. This software is shipped on all new orders and is also available as a no-charge software upgrade to existing SV8300 users with an active Software Assurance subscription. New

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