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Posts Tagged ‘ECI’:


ECI Video Library

Published by in on August 15th, 2012

Welcome to the ECI Video Library. This page contains links to useful video content created by our channel partners. It currently features videos from ECI, as well as our channel partners: TriVium, Ruckus, ShoreTel and NEC. Links to new videos will be added over time as they become available. All of these videos and more are

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Service Careers

Published by in on October 24th, 2011

We are always looking for individuals with related experience to join our service team.  If you have experience on NEC 8100, 9100, 8300, 9300, Shoretel platforms or have cable installation experience we want to hear from you.  Please forward your resume to techcareers@ecitech.ca.        


Sales Careers

Published by in on October 24th, 2011

Get your Professional Sales Career Started at ECI Empire Communications has an immediate opening for an intermediate, outside salesperson. This is a full-time position that involves selling telephone systems, and related peripherals, LAN and WLAN hardware as well as Rogers Business Services to SMB customers in the Kitchener-Waterloo, Cambridge, Guelph and Brantford area.   You are

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Careers at ECI

Published by in on October 24th, 2011

ECI (Empire Communications Incorporated) is Ontario’s premier provider of custom-tailored Unified Communications implementation and support services. For the past 15 years, we have worked hand-in-hand with IT and Operations managers within small and large businesses looking to implement the latest business communication technologies including VOIP telephone systems, Call Centre systems and wireless solutions. We are looking for dedicated

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ECI “Work for You Guarantee”

Published by in on October 4th, 2011

From start to successful finish our “Work For You Guarantee” ensures that your custom-built ECI solution fits your organizations needs today and is flexible to adapt as your organization grows. ECI’s Work for You Guarantee is unique. It is our commitment to you that the system that we install is the result of our professional approach to telecommunications

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System Updates

Published by in on October 4th, 2011

SV8300 Release 8  January 17, 2013. NEC has announced the release of SV8300 R8 software effective immediately and introduces powerful new capabilities on the popular SV8300 platform. This software is shipped on all new orders and is also available as a no-charge software upgrade to existing SV8300 users with an active Software Assurance subscription. New

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Frequently Asked Questions

Published by in on October 4th, 2011

Support Services Is hardware covered by ECI Support Services? ECI Support Services are designed to compliment an existing manufacturer’s warranty and do not cover hardware. If your manufacturer’s hardware warranty has expired we recommend making our Total Service Solutions plan your first choice.   What hardware is covered by Total Service Solutions? Our Total Service Solutions

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Non-Contracted Services and Fees

Published by in on October 4th, 2011

Helpdesk Access Non-contracted clients have voice or email access to the ECI Helpdesk on a pay-per-event fee schedule. This service provides: Best effort response time to emergency or non-emergency service requests.  Real-time business hours support.  Remote diagnostic assessment and problem resolution. * * Requires internet connection to the telephone system.   On-Site Service On-Site service

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Contracted Support Services

Published by in on October 4th, 2011

It is important that you continue to protect your investment, particularly one that is such a crucial component of your operations. We pride ourselves on offering our clients best in class, no hassle support designed to keep your system running at maximum efficiency. You can choose from a variety of ECI Customer Care programs tailored

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Support Services

Published by in on September 24th, 2011

ECI Support Services are designed to fit the unique needs of your organization. Contracted Support Services clients have the benefit of a guaranteed service response time, free access to the ECI HelpDesk, free minor remote software changes as well as options for extended hardware coverage and Software Assurance for your system. Select one of the

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