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NEC UCB Admin Training


UCB Courses

  • Admin Basics
  • VM Admin

Admin Basics

Console allows attendants to view caller details on their PC screen before answering the phone. This real-time call activity also tells staff who is available to take the call and who is busy. One- ouch call handling reduces call processing times and associated labor costs.

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Instructor Led Training

VM Admin

Agent Desktop gives your contact centre agents superior call-handling capabilities to ensure that every caller’s first impression of your organization is a positive one.

Click below to watch the training video or download the user guide PDF



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Instructor Led Training