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ECI Privacy Policy

At ECI, we collect personal information from our customers in the regular course of doing business. This page answers some of your most frequently asked questions regarding the collection and use of this information.

What information does ECI collect?

ECI collects the following information as part of its regular business processes: name, address, postal code, phone number, e-mail address, payment card number & expiry date, banking information, purchase history, and product/service preferences.

As well, our website collects the following information when visited: information about your computer (i.e. IP address and location), as well as what pages you visit on our site and what links you click on.

How does ECI use this information?

There are a number of different activities performed by ECI which require the collection of the information listed above, including: application forms, contests/surveys, credit verification, customer relationship management, customer service, delivery services, marketing, orders, returns, to complete a sale/transaction, and warranties. Please note that not all the above
information is collected for all of the listed activities.

What third parties does ECI share information with?

If it’s a necessary part of any of these activities, we may disclose your information to another company. For example, when you
apply for credit, we pass on your personal information to a credit reporting agency so we can complete a credit check. Third parties which ECI may share your information with include:

  • Credit reporting agencies
  • Marketing firms
  • Partners
  • Suppliers
  • Third party contractors
    (such as a courier company or customer relationship management consultant)

Questions? Complaints?

If you have any questions or complaints regarding this policy, please contact us at info@ecitech.ca and we will respond promptly.

Effective Date: July 1, 2013